Our ED provides care 24-hours a day seven days a week to patients experiencing a broad range of injuries, illnesses and conditions.
On arrival, patients are assessed by an experienced triage nurse. Using the Australasian Triage Scale the system is designed to prioritise patients who require the most urgent and immediate care, rather than on a first come, first seen basis.
It’s important to note that critically unwell patients arriving by ambulance, and patients requiring resuscitation are treated in a separate area of the ED.
Once assessed, you will continue to be monitored by triage staff whilst waiting. However, if you feel your condition is worsening, please let us know immediately.
Once you are inside the ED, you will be assessed by a team of nursing and medical staff.
Tests and procedures will be carried out where necessary. The team will review your results and provide emergency treatment, and will then decide to either:
- discharge you to return home with a referral (if appropriate) for further care, such as a follow-up appointment with your local General Practitioner or an outpatient appointment, or
- monitor your condition in the Emergency Admission Unit for a few hours before making a decision on your ongoing treatment and care, or
- admit you to the hospital for further investigation/treatment
Sometimes patients may need to be transferred to another hospital for specialist treatment that is not available at Joondalup Health Campus.
Sometimes patients must wait for test results or for a ward bed to become available. This may be compounded by COVID-19 with extra cleaning regimes and protocols in place. We apologise for any delays you experience and we thank you for your patience.