Visiting our hospital

Our standard visiting times are:

• 10am to 8pm daily, however if you are planning to visit critical care areas, maternity or day procedure unit, please speak directly to the nursing/midwifery staff in these respective areas to check any ward specific restrictions to their visiting hours.

Visiting numbers are:

• A maximum of two visitors are permitted per patient (including next of kin)

Please note, visitors must wear a mask in clinical areas and should NOT attend the hospital if they are feeling unwell.

We welcome next of kin, guardians and/or partners in care 24-hours a day, according to our patient’s preference, wellbeing, and other patient and staff safety. However, visitor presence can be flexible according to patient needs in discussion with the treating nursing team.

Children may visit at the discretion of the patient and family but must be accompanied by a supervising adult at all times. Parents are very welcome to stay with their children on the Telethon Children’s Ward 24-hours a day. Each room has a day bed for parents and a desk if you need to work while your child is with us.

There is no mandatory COVID-19 screening or RAT testing required for visitors, however, as stated above masks must be worn on wards and in clinical areas. You can obtain a new surgical mask at the entrance to the ward/clinical area.

When disposing of masks, please remember to break the cords and place in a bin. Practice hand hygiene immediately after disposing of the mask.

Visitors are expected to behave in a manner appropriate to the wellbeing of all patients and hospital staff. Violence and aggression of any kind will not be tolerated.