Joondalup Private Hospital
Part of Ramsay Health Care

Feedback

We welcome compliments and feedback relating to your stay with us and we encourage all patients to complete the feedback form that is located at your bedside. This enables us to evaluate and improve our services to our patients.

Patient satisfaction surveys are conducted independently of the hospital by Press Ganey Associates. If you are surveyed, your inclusion in these surveys is voluntary. We would appreciate your assistance if you are asked to participate.

Date
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Please Rate
The efficiency of your admission process





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The cleanliness and decor of your room





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Quality / palatability / variety of your meals





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Overall nursing care





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Overall care received from your doctor





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Usefulness of discharge information / instructions





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Extent to which personal / special needs addressed





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Extent to which you were made aware of your rights and responsibilities (eg: The Australian Charter of Health Care Rights)





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Extent to which you were made aware of how to voice a complaint





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Extent to which your stay in hospital met your expectations





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Please rate:
Please tell us
Have you watched the Patient Information video?

Would you like to acknowledge any individual who provided exceptional care or service during your stay with us? (e.g. Admin, Allied Health, Doctor, Housekeeping, Nursing).
 
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